Improve everyday work
Find useful applications for AI in documents, research, information handling and repeatable business tasks.
Business Solutions Made Simple
Business applications, websites, practical AI and dependable IT.
NetExperts helps businesses reach customers, improve how they work, and keep their systems and websites running. We’ve been doing this since 2004.
We combine experienced technical judgement with personal service. Whether you need a focused improvement or a business-critical system, we start with your business and the result you need.
Practical AI. Experienced direction.
Make AI useful for your business.
AI can do extraordinary work when someone knows what to ask, how to guide it and how to check the result. We bring more than 30 years of software, business analysis and systems experience to that work.
At NetExperts, we use AI in our own development and technical work: adapting applications, investigating difficult problems, testing changes and automating repetitive tasks. We can help you put it to work in yours.
Build and adapt software
Turn a business requirement into an application, integration or open-source customisation, with experienced technical direction.
Make the result dependable
Check accuracy, permissions and failure cases. Keep people in control of decisions that need judgement.
Services
Technology that serves your business. We help you understand the options and put a workable solution in place.
Business applications & consulting
Applications built around the way your business works. We develop web, Windows, macOS, Linux and mobile apps, integrate systems, and customise existing open-source applications. Requirements, usability and ongoing support guide the work.
Websites & online stores
Help customers understand what you offer and take the next step. We create websites that combine clear content, thoughtful design and practical functionality, with hosting and ongoing care available.
AI for business
Discover where AI can help your business, and build a practical way to use it. We bring software development and business analysis experience, with attention to accuracy, privacy, testing and ongoing operation.
Explore this serviceApplication hosting & open source
Applications need suitable hosting, configuration, updates, backups and someone who understands their operation. We deploy and maintain applications, migrate existing services and work with Linux and FreeBSD.
IT, networks & server support
Difficult problems often cross the boundaries between applications, operating systems and networks. We bring experience across those layers to remote troubleshooting, administration and ongoing support.
Security & recovery
Improve access controls, backups and recovery arrangements with practical advice for your business. We help you understand your risks, prepare for disruption and check that recovery plans can work.
Hardware & worldwide shipping
We can arrange computers, servers and networking equipment, shipped from Australia or the USA.
Our work
Business applications, websites and the systems behind them. Current work backed by two decades of development, consulting and ongoing technical support.
Business application
HMWS Parts Library
A searchable parts library developed by NetExperts and now in production use. It brings structured product information together in one place, building on our long-standing work with Harness Master Wiring Systems.
Our work for Harness Master Wiring Systems also includes workflow integration for Engineering Change and Non-Conformance processes, building on a relationship that began in 2007.
Explore the Parts Library
Website & custom administration
Queen Mode
A website and custom administration system for an academy focused on athletic development and leadership. Page editing, images, programmes, session information and news can be managed through a purpose-built interface.
Website, store & visitor bookings
Marble Pines
A recent website and management system for a farm and conservation property. It brings visitor information, an online store and visit bookings together, with custom tools for managing content, products, orders and bookings.
Website & custom administration
Oh My Ghat
A personal publishing website for Shivani Giri, sharing life around the ghats through journal entries, photographs and video links. A custom administration system manages page content, journal entries and photographs, with draft, preview and publishing controls.
Specialist catalogue & custom administration
Vidfilm Australia
A distinctive website for vintage audio and visual equipment used in film and television. The catalogue brings a large, specialist collection into browsable categories.
Custom administration tools let the team manage equipment descriptions, images and visibility, with filters for equipment type, era and status.
Website & custom administration
Extreme Engines
A new website for a specialist engine builder, bringing engine specifications, race cars, drivers and motorsport stories together with extensive photography.
A purpose-built administration system lets the team manage pages, engine information, news and galleries, with drafts, revision history and publishing controls.
Website & custom administration
Crystal Ballroom
A recently redeveloped website for an established Perth dance studio. Classes, private lessons, wedding dance packages and events are brought together with photography and a clear path to making an enquiry.
A custom administration system gives the studio control over page content, photographs, its honours board and enquiries.
Experience across industries
Business analysis & consulting
Since 2004, our founder and lead consultant, Prem Devi (Melissa Kohavi), has delivered business analysis, consulting and software projects through NetExperts for clients including:
Explore the projects and our contribution- Harness Master Wiring Systems
- Chevron
- Energy Publishing
- Victorian Government
- Rio Tinto Iron Ore
- Pilbara Iron
- Wood Mackenzie
- Barlow Jonker
Our work for Harness Master Wiring Systems includes the HMWS Parts Library and workflow integration for Engineering Change and Non-Conformance processes.
Specialist information platform
Coalportal
Development and support · 2002–2011
Industry news, subscription publications, searchable data and price indices, brought together in a commercial platform.
Our founder led the development team in 2002–2003. From 2004, NetExperts took further requirements through design, redevelopment and delivery for Barlow Jonker and Energy Publishing, including a replacement administration system. We supported the platform through the intervening Wood Mackenzie ownership and continued under Energy Publishing until the site was replaced in 2011.
Consulting & business applications
From requirements to completed systems
For Barlow Jonker and Energy Publishing, our Coalportal work spanned requirements, business-process analysis, design, development and delivery of completed systems, followed by ongoing support.
From 2004, NetExperts redeveloped and extended Coalportal and Barlow Jonker’s business-information systems, supported the transition through Wood Mackenzie, and delivered a replacement administration system for Energy Publishing.
That experience continues in our work for Harness Master Wiring Systems: the HMWS Parts Library and workflow integration for Engineering Change and Non-Conformance processes.
Our wider work includes a substantial freight-management system, and requirements and systems evaluation for Chevron Wheatstone and Rio Tinto Iron Ore.
Our software · Application framework
NetContent (Zeriha)
Our own content-management and business-application framework, used to build diverse systems for customers and internally at NetExperts.
Its uses range from website content management and business workflows to freight tracking and customer portals.
Freight applications built on NetContent bring quotations, rates and charges, shipments, tracking events, customer records and invoicing together. They generate bills of lading, shipment manifests and other shipping documents, with customer communications and reporting.
Open-source customisation
NetExperts Support app
Our remote support application is a customised fork of RustDesk, configured for NetExperts infrastructure and released under GNU AGPL v3.
Open-source customisation
NetExperts Private Network Client (Beta)
Our private-networking app connects authorised systems through NetExperts infrastructure and our own coordination servers. The Windows beta is running on our own network, with a NetExperts interface built around our customised engine based on Tailscale and its BSD 3-Clause licence.
Business analysis · Rio Tinto Iron Ore · 2008
RTIO Contract Management
Requirements and vendor selection for managing obligations under contracts, legislation and native-title agreements. We gathered requirements across business units and evaluated available products.
Systems evaluation · Rio Tinto / Pilbara Iron · 2007
Demand Chain Simulation
Research into simulation tools, vendors and specialist capabilities. We prepared an industry overview, developed evaluation criteria and supported selection of an implementation partner.
Explore our wider website and hosting portfolio, from specialist catalogues and professional services to dance studios and community organisations.
View the website portfolioInfrastructure
Application hosting backed by established Melbourne data centres and people who understand your systems.
Our hardware. Our expertise. Our responsibility.
NetExperts operates hosting infrastructure at MDC - Melbourne Data Center in the Melbourne CBD and Epsilon Data Centre in Port Melbourne.
We bring together application hosting, Linux and FreeBSD administration, networking and ongoing technical support, with direct responsibility for the systems we run.
- MDC - Melbourne Data Center
- Level 15, 530 Collins Street
Melbourne VIC 3000
Facility information - Epsilon Data Centre
- 55 Crockford Street
Port Melbourne VIC 3207
Facility information
That means we can work across the application and the infrastructure behind it, with a continuing understanding of the systems your business depends on.
Epsilon Data Centre
Applications & websites
Hosting, deployment, updates and continuing care for the software your business uses.
Email & connectivity
Email services and private networking that connect people, applications and locations.
Technical responsibility
Server administration, backups, recovery planning and help with difficult technical issues.
Service status
Our machines and services at a glance.
OperationalMaintenanceOffline
Checking the latest status…
Machines
- ParvatiMDC - Melbourne Data CenterChecking
- NyxMDC - Melbourne Data CenterChecking
- DurgaEpsilon Data CentreChecking
- GayatriEpsilon Data CentreChecking
- ShaktiEpsilon Data CentreChecking
- TaraEpsilon Data CentreChecking
Services
- Application hostingChecking
- NetExperts EmailChecking
- NetExperts Private NetworkChecking
- NetExperts SupportChecking
- nxx.auDNS serviceChecking
- xxn.auDNS serviceChecking
About NetExperts
Experienced technical judgement. A direct relationship with the people doing the work.
Business solutions since 2004
NetExperts brings together software development, business analysis and hands-on systems experience. Our work has ranged from publishing platforms and operational applications to websites, hosting and day-to-day technical support.
Work with us on a focused improvement for your business, or engage us for a specialist project or contract assignment. You don’t need to be a large organisation to benefit from experienced help.
Our founder, Prem Devi (Melissa Kohavi), holds a Bachelor of Information Systems from the University of Melbourne. She brings more than 30 years of practical experience in software development, business analysis and IT support.
Company profile & capabilities
Supporting businesses across borders
We support customers in Australia, New Zealand, the Philippines, the United States and Canada.
We have experience delivering software and technical support across locations and time zones, with a personal understanding of the businesses and systems we support.
Support
Get help with an existing service, raise an issue or follow the progress of your request.
Raise a support issue
Tell us what is happening, who is affected and what you need help with. Your ticket keeps requests, replies and relevant files together.
Raise a ticketYour customer account
Use your client portal to view tickets, reply to updates, download invoices and review your services. New here? Create an account, verify your email and we’ll confirm your access.
Sign InFor a support request, email contact@netexperts.com.au or call 0409-005-005.
Downloads
Tools for remote support and private connectivity.
NetExpertsBeta
NetExperts Private Network (SDN) Client
Private connectivity between your authorised devices and services.
Source code- WindowsDownload
Contact us
A new project, a difficult problem or a question about what comes next — let’s talk.
We’re here to help you.
Tell us what you need, what you’re working towards or where you could use a hand. We’ll listen, help you understand the options and agree a practical next step.
For an existing service, visit Support. Email contact@netexperts.com.au or call 0409-005-005 to reach us.
Send us an enquiry and we’ll get back to you. You’ll receive a reference number when it has been saved.
Call 0409-005-005
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